To confirm this, you can use Epic Games’ dedicated status page to check the current situation of the platform. Since it is an online service, there is a possibility that its servers are offline for maintenance. Whenever you encounter issues with Epic Games, the first thing you should do is identify where the problem is coming from. To help out, we’ve listed down the most effective solutions for fixing black screen issues on Epic Games. It is also possible that your graphics drivers are faulty or outdated, the Epic Games launcher is missing resources, or the version of Windows you are using has an underlying issue related to screen resolution and rendering. There’s also a possibility that your system is blocking Epic Games from accessing certain resources. If your configuration does not match your monitor’s resolution, you might face black screens not just on Epic Games, but on other apps as well. Improper resolution settings are the common culprit for black screen issues on Epic Games. This problem on the platform usually occurs due to incorrect display settings, restricting users from playing their games smoothly or even accessing their accounts. I guess one of them was the problem I'm able to download the launcher now.Want to know how you can fix black screen issues on Epic Games?īlack screen issues on Epic Games are a known problem that plagued many Windows users in the past. The name wasn't listed under it but I just clicked on one of the three that say "Name not available" and fixed them. There was nothing in the registry so I figured I would give the troubleshooter another shot. Okay it's fixed finally! I used to Microsoft troubleshooter for installing/uninstalling. Screen shot of how it looks on my system:Īnd the registry entry that I hope you can find: We both are using version 1.1.167.0 of the installer. The ".msi" part of the filename means it's a Microsoft Installer setup. I'm assuming that's what you are using since Fortnite seems to be pretty popular these days. It will pop up the troubleshooter.īy the way, I'm using "EpicInstaller-7.16.0-fortnite.msi" to test with on my test system. Go there and click the Download button then choose "Open". There's also a link to a troubleshooter from that page: Quote: "If the MSI engine is working, you should not receive any error messages." Do you get any errors? For me it just shows a Window listing all of the possible parameters. Click Start / Run and type in msiexec and press OK. Maybe the Microsoft Installer is corrupt or has other problems. Take a screen shot of that and post it (be sure there's no private info in the screen shot). Go to:Īnd look through each of the subkeys until you find the one with the DisplayName of "Epic Games Launcher". Is the launcher still listed in Control Panel / Programs
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